Effective Date: 30 August 2026 Last Updated: 30 August 2026
Pixiera uses artificial intelligence (“AI”) and machine-learning technologies in certain Services.
This Notice explains how AI may be used, the role of human oversight, and important limitations of AI-generated Output.
1. AI FUNCTIONS
Depending on the Services enabled, Pixiera AI may:
- analyze business information;
- inspect website signals;
- identify potential growth opportunities;
- prioritize recommendations;
- summarize information;
- generate marketing content;
- prepare review responses;
- prepare offers;
- prepare campaigns;
- recommend website improvements;
- prepare workflows;
- analyze permitted business data;
- assist with decision support; and
- support authorized business actions.
2. AI IS ASSISTIVE
AI-generated Output may be:
- inaccurate;
- incomplete;
- outdated;
- ambiguous;
- inappropriate for a specific context;
- biased;
- duplicated; or
- otherwise unsuitable for a particular purpose.
Users should review AI-generated Output before publishing, transmitting, or executing it unless a particular workflow has been intentionally configured and authorized for automated execution.
3. EVIDENCE-FIRST DESIGN
Pixiera seeks to distinguish between:
- information actually observed or obtained;
- user-provided information;
- inferred information;
- recommendations; and
- generated Output.
A user's goal, preference, or assumption does not automatically constitute evidence of an underlying business fact.
Where a feature provides supporting evidence or source information, such material is intended to help explain the basis for a recommendation.
4. HUMAN APPROVAL
Where Pixiera provides an approval workflow, users may be able to:
- review;
- edit;
- approve;
- reject; or
- otherwise modify a proposed action.
Where individual approval is required, Pixiera is designed not to execute the relevant action until authorization has been recorded.
5. AUTOMATED ACTIONS
Certain features may permit Customer-configured automation.
Where Customer enables automated execution, Customer is responsible for selecting, configuring, and authorizing the relevant workflow.
Pixiera may impose technical, product, security, or compliance-related limits on automated actions.
Pixiera may also pause, refuse, or restrict an automated action where reasonably necessary to protect the Services, users, third parties, or connected platforms.
6. THIRD-PARTY AI PROVIDER — OPENAI
Pixiera may use OpenAI as a third-party AI technology provider.
Depending on the Pixiera feature, data submitted to an AI-enabled workflow may be transmitted to OpenAI for processing necessary to generate the relevant AI Output.
The precise categories of data transmitted to OpenAI depend on:
- the feature used;
- the Customer's configuration;
- the information provided to the feature; and
- the technical implementation of the relevant workflow.
Pixiera will maintain appropriate contractual, privacy, and security arrangements governing such processing.
7. AI DISCLOSURE
Where applicable law requires disclosure that a person is interacting with an AI system or that content has been generated or materially manipulated by AI, Pixiera will use appropriate disclosure, labeling, or other required transparency mechanisms.
EU AI Act Article 50 transparency requirements apply from 2 August 2026 to relevant AI systems and use cases, including specified requirements relating to direct interaction with AI systems and certain AI-generated or manipulated content.
The exact legal requirements applicable to any particular Pixiera feature depend on its design, purpose, role, and technical implementation.
8. AI-GENERATED CONTENT
Where appropriate, Pixiera may identify AI-generated or AI-assisted content within the product interface.
Customer remains responsible for determining whether additional disclosures are required before publishing AI-generated or AI-assisted content externally.
9. AI AND MODEL TRAINING
Pixiera does not intend to use Customer Data for independent training of general-purpose AI models operated by third parties unless such use is separately disclosed and permitted under the applicable agreement.
Pixiera may use appropriately aggregated, de-identified, anonymized, or otherwise lawfully processed information for:
- service improvement;
- product analytics;
- security;
- abuse prevention;
- performance analysis; and
- development of Pixiera functionality.
The actual treatment of Customer Data in relation to model training will be governed by Pixiera's current technical architecture and applicable customer agreements.
10. AUTOMATED DECISION-MAKING
Pixiera may use automated systems to assist in:
- opportunity identification;
- prioritization;
- classification;
- content generation;
- recommendation generation; and
- workflow preparation.
Unless otherwise expressly disclosed and implemented in compliance with applicable law, Pixiera does not intend to use solely automated decision-making concerning individuals that produces legal effects or similarly significant effects concerning those individuals.
Where applicable law grants rights relating to automated decision-making or profiling, Pixiera will respect those rights.
11. NO PROFESSIONAL ADVICE
AI Output does not constitute:
- legal advice;
- tax advice;
- accounting advice;
- financial advice;
- medical advice; or
- other professional advice.
12. CUSTOMER RESPONSIBILITY
Before publishing, transmitting, or acting upon AI Output, Customer should evaluate:
- factual accuracy;
- legal claims;
- advertising claims;
- promotional terms;
- intellectual property;
- privacy considerations;
- third-party rights;
- sector-specific rules;
- platform requirements; and
- applicable disclosure obligations.
13. CONTACT
AI-related questions may be sent to: